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Senior Product Designer

Data & AI Products

Enterprise SaaS

Paloma Kuhn

Senior Product Designer

|

Senior Product Designer

Data & AI Products

Enterprise SaaS

Paloma Kuhn

Senior Product Designer

|

Senior Product Designer

Data & AI Products

Enterprise SaaS

Paloma Kuhn

Senior Product Designer

SAP d-com - Development Conference

Flagship internal event at SAP Labs Latin America, designed to foster knowledge-sharing, employee engagement, and connection with global SAP initiatives.

Client

SAP

Service

Project Owner

Role

Event Lead

Year

2025

I led the end-to-end design and delivery of SAP d-com Labs Latin America 2025 — coordinating content, logistics, and branding for 1,100+ participants, 67 speakers, and 9 tracks — while managing and mentoring the core team, and aligning with global stakeholders.

Work Details

Problem Statement
How to scale d-com Labs into its largest edition ever — with multiple tracks and dozens of speakers — without losing coherence, inclusivity, and participant engagement.


My Role & Responsibilities


  • Overall Event Lead as Head of Events.

  • Defined event vision, goals, and participant journey.

  • Oversaw program design, logistics, branding, and communications.

  • Led and mentored core team members.

  • Collaborated with a content co-lead for agenda building.


Design Process


  • Goals: Scale content while enhancing participant experience.

  • Planning: Structured program across 9 tracks, ensuring flow between keynotes and parallel sessions.

  • Execution: Coordinated staff team across logistics, design, and delivery.


Deliverables & Results

Key Deliverables


  • Event branding and identity.

  • Agenda across 30+ lectures and 67 speakers.

  • Staff playbook and volunteer coordination.

  • Event communications and onsite experience.




Challenges & Resolutions


  • Challenge: Complexity of multi-track coordination.

    • Resolution: Strong co-leadership and detailed staff orchestration.

  • Challenge: Keeping participant engagement high in a large-scale format.

    • Resolution: Balanced mix of keynotes, technical lectures, and customer sessions.


Impact & Results


  • Scale: 1,100+ participants, 67 speakers, 30+ lectures, 9 tracks.

  • Team: led and mentored the core team, and coordinated staff and volunteers with a playbook written for the event.

  • Largest edition: the biggest d-com Labs to date by participants, speakers and tracks.